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Current Status
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No Reported Issues No Issues Unavailable (see below) No Issues No Major Issues

Coronavirus | COVID-19

Updated 29/03/2021:

The situation in the UK continues to improve and most issues faced by couriers are now under control across the country.

It is worth remembering that back orders require international manufacturing and logistics, so some items could be delayed beyond our estimates.

Coronavirus is not impacting our staff's ability to manage our warehouse inventory or ship orders out of our facility to customers. We will continue to monitor the performance of our delivery services and update the site should delivery times start to slip due to pressure on the carriers.

In Store collections are now available again, you must await an email confirming your product is ready for collection.

Phone support is unavailable at the moment, please contact us online.

Our staff are being well looked after and provided with PPE where applicable, distancing between staff is being observed and all staff who are working on site want to be there and work to serve our customers. Our staff our amazing!

Thank you for your understanding.

Royal Mail are prioritising their Special Delivery service, which in our shipping options is classed as Priority. However, please note that all delivery companies are under great pressure at the moment due to the increase in online shopping. Please be understanding if your item is late, we are all doing our best.

Please be understanding that we are all working as fast as we can.

Royal Mail Coronavius Updates Here
Royal Mail UK Service Updates Here
Royal Mail International Updates Here